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Frequently asked questions e-learning

The FAQ below applies to the online risk management course by Gantus.

How much time does the course take?

All in all, the average time to complete the course is 6-8 hours, but you can complete it in less time if you only go through it without repetitions and just one attempt at the quizzes. Please note, you don’t have to watch the whole course at once. In fact you can pause, resume and replay as often as you like. The only limitation is in the final exam, where you will only have one shot.

For how long do I have access to the course?

You will have access to the course for at least six months, but we don’t automatically remove people from the course after six months, so for the most cases, you will have access for a longer time.

Can a colleague and I take the course at the same time?

The course is personal, that means you buy a license for one person. It is also really inexpensive compared to any traditional course with the same scope. If you have more than one person needing the course, please purchase another seat on the course. .

Do you offer volume discounts?

If you buy more than 10 seats, we do. Use the contact form to request a quote for more than 10 participants. .

Can I view the course on mobile?

Yes you can. The course is in HTML5 format which will play on any new iOS, Android or Windows phone.

What payment methods will you accept?

You can pay using Visa, Mastercard, Discover or American Express through paypal or use a paypal account. For Swedish and Danish customers we also offer the possibility to invoice the course. Contact us and say that you want to order the course and have it invoiced using the contact form.

When do I get the course certificate and book?

We print course certificates on a bi-weekly basis and will mail them to you after printing. Depending on where you are in the world, it may take some time. Please allow 2-3 weeks until you get your book and certificate.

Can I fail the Final exam?

There is no pass/fail on the final exam (as long as you complete it within the time frame), but your result will be printed on the course certificate, so if you have between 90% and 100% correct answers, you can be proud of your result.

What if I lose internet connection during the Final exam?

You need to have contact with our servers to register your result on the final exam. In the unfortunate event you have a computer problem that does not allow you to send the result of the final exam to our servers for any reason, we recommend you to capture the screen with your result using “Print screen” or any other screen capture. You can even photograph the screen. E-mail this image to us and we will investigate if you can have a course certificate even though the result has not been registered, or if you have to do the final exam again.